Privacy Policy

Last updated: August 2026

This Privacy Policy explains how personal data is collected, used and protected when you visit Glowry.skin, browse our website, contact us, create an account or place an order through our online checkout.

Glowry.skin presents a curated selection of World of Beauty products and provides the online storefront and checkout interface.

Purchases made through Glowry.skin are concluded with AG COSMETICS SRL / World of Beauty, P.IVA/VAT No. 02548550405, acting as seller of record. Payments, invoicing, shipping, returns, refunds and after-sales services are managed by AG COSMETICS SRL / World of Beauty.

For any questions regarding this Privacy Policy, you can contact us at:

Email: info@glowry.skin

1. Data Controller

For the operation of Glowry.skin, including website browsing, contact requests, account features, marketing activities and general website management, the data controller is:

Glowry.skin
Email: info@glowry.skin

For purchases completed through Glowry.skin, the seller of record is:

AG COSMETICS SRL / World of Beauty
P.IVA/VAT No.: 02548550405

AG COSMETICS SRL processes personal data necessary to manage payments, invoicing, order fulfilment, shipping, returns, refunds and after-sales services.

Depending on the processing activity, Glowry.skin and AG COSMETICS SRL may act as independent data controllers for their respective purposes.

2. Personal Data We Collect

We may collect the following categories of personal data.

2.1 Data provided directly by you

This may include:

  • name and surname;
  • email address;
  • phone number;
  • billing address;
  • shipping address;
  • account login details;
  • order details;
  • tax or invoicing information, where required;
  • messages sent through contact forms or customer support channels;
  • information provided when subscribing to newsletters or marketing communications;
  • any other information voluntarily provided by you.

2.2 Data collected when placing an order

When you place an order through Glowry.skin, we may collect data necessary to process the purchase, including:

  • customer identification details;
  • billing and shipping information;
  • selected products;
  • order amount;
  • delivery details;
  • payment status;
  • order notes or customer requests.

This information may be shared with AG COSMETICS SRL / World of Beauty, acting as seller of record, for payment, invoicing, shipping, returns, refunds and after-sales services.

2.3 Payment data

Payments made through Glowry.skin may be processed through the PayPal business account of AG COSMETICS SRL / World of Beauty.

Glowry.skin does not normally store full payment card details or PayPal credentials. Payment data is processed by PayPal and/or the relevant payment service providers according to their own privacy and security policies.

2.4 Data collected automatically

When you browse Glowry.skin, certain technical data may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • date and time of access;
  • pages visited;
  • products viewed;
  • referral source;
  • interactions with the website;
  • cookie preferences;
  • approximate location derived from technical data;
  • technical logs related to website security and performance.

3. Purposes of Processing

We process personal data for the following purposes.

3.1 Website operation

To provide access to Glowry.skin, ensure correct website functionality, manage navigation, maintain security and improve technical performance.

3.2 Account management

To allow users to create and manage an account, access order history, save details and use account-related features.

3.3 Order and checkout management

To allow users to place orders through Glowry.skin, manage the checkout interface, process order details and transmit necessary information to AG COSMETICS SRL / World of Beauty as seller of record.

3.4 Payment, invoicing and fulfilment by AG COSMETICS SRL

When you place an order through Glowry.skin, your data may be processed by AG COSMETICS SRL / World of Beauty, P.IVA/VAT No. 02548550405, to:

  • receive and verify payment;
  • issue invoices or receipts;
  • prepare and ship orders;
  • manage delivery;
  • process returns and refunds;
  • provide after-sales support;
  • comply with tax, accounting and legal obligations.

3.5 Customer support

To respond to enquiries, provide product information, manage requests, assist before or after purchase and handle communications sent through the website.

3.6 Legal and accounting obligations

To comply with applicable legal, tax, accounting, administrative, consumer protection and regulatory obligations.

3.7 Website security and fraud prevention

To protect the website, users and transactions from fraud, misuse, unauthorised access, spam, technical issues or unlawful activities.

3.8 Marketing communications

Where you have given consent, or where permitted by applicable law, we may use your email address to send newsletters, product updates, promotional communications or curated beauty content.

You may unsubscribe from marketing communications at any time.

3.9 Analytics and website improvement

With your consent where required, we may use analytics tools to understand how visitors use the website and improve content, product pages, design, performance and user experience.

3.10 Advertising and remarketing

With your consent where required, we may use advertising technologies such as Meta Pixel, Google Ads or similar tools to measure campaigns, create advertising audiences and display relevant ads.

4. Legal Bases for Processing

We process personal data on the following legal bases:

  • performance of a contract, when processing is necessary to manage orders, checkout, payment, shipping, customer requests and related services;
  • legal obligation, when processing is necessary to comply with tax, accounting, consumer protection or regulatory requirements;
  • legitimate interest, for website security, fraud prevention, service improvement, business operations and protection of rights;
  • consent, for newsletters, non-essential cookies, analytics and advertising activities where required.

The GDPR requires users to receive clear information about the controller, purposes, legal bases, recipients, storage periods, rights and possible transfers outside the EU before or at the time personal data is collected.

5. Orders Processed by AG COSMETICS SRL

When you place an order through Glowry.skin, the purchase contract is concluded with AG COSMETICS SRL / World of Beauty, P.IVA/VAT No. 02548550405, acting as seller of record.

Glowry.skin provides the curated storefront and checkout interface. Personal data necessary to process the order, payment, invoicing, shipping, returns, refunds and after-sales services may be collected through Glowry.skin and shared with AG COSMETICS SRL.

AG COSMETICS SRL processes such data for the purpose of fulfilling the purchase contract, receiving payment through its PayPal business account, issuing invoices or receipts, shipping products and managing after-sales services.

6. Cookies and Tracking Technologies

Glowry.skin uses cookies and similar technologies to ensure website functionality, enable cart and checkout features, improve browsing experience, analyse traffic and support marketing activities where consent is given.

Strictly necessary cookies are used to provide essential website and ecommerce functions. Analytics and marketing cookies are used only with consent where required.

For more information, please read our Cookie Policy.

The Italian Data Protection Authority requires a clear cookie banner, consent for non-technical cookies and access to an extended cookie policy. It also clarifies that only technical cookies, and certain properly configured analytics cookies, may be used without prior consent.

7. Who We Share Personal Data With

We may share personal data with trusted third parties only where necessary for the purposes described in this Privacy Policy.

These may include:

  • AG COSMETICS SRL / World of Beauty, as seller of record for orders placed through Glowry.skin;
  • payment providers, including PayPal;
  • shipping and logistics providers;
  • hosting and website maintenance providers;
  • ecommerce platform and plugin providers;
  • email and newsletter service providers;
  • analytics providers;
  • advertising platforms such as Meta or Google;
  • accounting, tax or legal consultants;
  • IT security and fraud prevention providers;
  • customer support tools;
  • public authorities, where required by law.

These parties may act as independent data controllers or data processors depending on the specific service provided.

8. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where this occurs, we take appropriate measures to protect personal data, such as relying on adequacy decisions, Standard Contractual Clauses or other safeguards permitted under applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

In general:

  • order, invoicing and accounting data may be retained for the period required by tax and accounting laws;
  • account data is retained until the account is deleted or no longer necessary;
  • customer support communications are retained for the time necessary to manage the request and protect legal rights;
  • marketing data is retained until consent is withdrawn or the user unsubscribes;
  • technical logs are retained for a limited period for security, maintenance and fraud prevention;
  • cookie data is retained according to the duration indicated in the Cookie Policy or cookie settings panel.

AG COSMETICS SRL may retain order, invoicing, shipping and after-sales data according to its own legal obligations as seller of record.

10. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing communications, we may use your email address to send product updates, curated beauty content, promotional messages or selected offers.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at:

info@glowry.skin

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

11. Security

We adopt appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

These measures may include secure website technologies, access controls, payment security tools, backup systems, anti-fraud controls and restricted access to personal data.

However, no online transmission or storage system can be guaranteed as completely secure. Users are encouraged to protect their account credentials and notify us of any suspected unauthorised access.

12. Your Rights

Under applicable data protection laws, you may have the right to:

  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data;
  • request restriction of processing;
  • object to processing based on legitimate interest;
  • withdraw consent at any time;
  • request data portability;
  • lodge a complaint with a supervisory authority.

The Italian Data Protection Authority provides a summary of data subjects’ rights under the GDPR, including access, rectification, erasure, restriction, objection and portability.

To exercise your rights regarding processing carried out through Glowry.skin, please contact:

info@glowry.skin

For order, invoicing, shipping, returns, refunds or after-sales data processed by AG COSMETICS SRL / World of Beauty as seller of record, your request may be forwarded to or handled directly by AG COSMETICS SRL.

13. Third-Party Links

Glowry.skin may contain links to third-party websites, platforms or services.

This Privacy Policy applies only to Glowry.skin. We are not responsible for the privacy practices, content or security of third-party websites.

14. Children’s Privacy

Glowry.skin is not intended for children under the age of 16.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data through Glowry.skin, please contact us so that appropriate measures can be taken.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website features, ecommerce operations, payment technologies, legal requirements or data processing activities.

Any updates will be published on this page with the revised “Last updated” date.

16. Contact

For any questions about this Privacy Policy or how personal data is processed through Glowry.skin, please contact us at:

Glowry.skin
Email: info@glowry.skin

For matters related to purchases, invoicing, shipping, returns, refunds and after-sales services, the seller of record is:

AG COSMETICS SRL / World of Beauty
P.IVA/VAT No.: 02548550405

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